Returns Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, credit, or an exchange. Please see below for more information on our return policy.

We have a 30 days return policy, which means you can return your order whenever you want within 30 days of the order date.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Return cost:

  • Restocking fee: No cost
  • For defective products: No cost
  • For customer remorse: No cost

Return Method:

  • In-store
  • By Mail

Method to get the return label:

  • For defective products: Download/Print
  • For customer remorse: Download/Print

Product conditions that we allow for returns:

  • New

Return Process:

To initiate a return, please contact us via email or phone within 30 days of your purchase. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@eliteroyalhoney.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at support@eliteroyalhoney.com

Thank you for choosing Elite Royal Honey. If you have any questions or concerns regarding our return and refund policy, please contact us below:

Support: 24/7
Phone: +1716-939-5709
Email: support@eliteroyalhoney.com
Address: 5120 Allen Rd, Allen Park, Michigan 48101, United States
 
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